This Privacy Policy explains how EgoPvP Hosting collects, processes, and protects your personal data when using our services.
We are fully compliant with the EU General Data Protection Regulation (GDPR) and German data protection laws (BDSG).
📌 This Policy applies to all websites, services, and customer interactions with EgoPvP Hosting.
EgoPvP Hosting
EgoPvP.com, ID 109600
Mailboxde.com GmbH
Äussere Weberstr. 57
DE-02763 Zittau
Email: [email protected]
We are the controller of your personal data under Art. 4(7) GDPR.
We collect only the data necessary to provide our services:
- Full name, email address, billing address
- Login credentials (hashed & secured)
- IP addresses and device information
- Payment and invoice data (handled via secure third-party processors)
- Server usage logs (e.g. resource usage, crash logs)
💡 We do not collect or store in/outbound packet logs. We are not able to provide logs of say 7th of February, 2024.
We process personal data to:
- Provide and manage hosting services
- Comply with legal obligations (e.g. tax, billing)
- Respond to support tickets and technical issues
- Improve security and service stability
- Prevent abuse, fraud, or unlawful use
🇪🇺 Your data is never profiled or processed for automated decision-making.
- All data is hosted within the EU, under strict German and European regulations.
- We may use subprocessors (e.g. payment gateways such as PayPal or Stripe,Google Analytics), all of which are GDPR-compliant.
- No personal data is sold or shared for marketing purposes.
We take appropriate technical and organizational measures (TOMs) to protect your data:
- Encrypted HTTPS traffic
- Server hardening and firewalling
- Regular software patching
- Access control and data segmentation
- Secure data centers located in Germany
🔐 Only authorized staff can access your personal data. We follow the principle of data minimization.
- Account and billing data: up to 10 years, in line with German tax law, or Unless an account gets deleted / terminated
- Server data: deleted after termination + the 72 Hour backup grace period
- Logs: rotated automatically after 30–90 days
Last updated: August 17, 2025